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Privacy Policy
We are committed to the principles of privacy and security. As a customer of a Suddenlink Communications company, you have a right to know why we collect personal information about you and the ways we collect, use, safeguard and disclose the information that we have. We consider our treatment of such information to be a part of the trust you place in us by using our services. We have updated this notice, and will continue to update it, to better answer questions you may have, but our basic privacy policy will remain the same for all these services. We collect and keep only the personal information of our customers that is needed to provide these services, treat it as private, use it only for what we offer you, do not sell it to others, work to keep it secure, and destroy it when no longer needed. While we cannot cover here every situation where your personal information may be affected, we have included those we believe are significant and that you would be most interested in. You can learn more about your privacy rights by visiting the websites of the Federal Trade Commission, http://www.ftc.gov, and the Federal Communications Commission, http://www.fcc.gov. Personally Identifiable Information - In providing services to you, we obtain certain “personally identifiable information”; that is, information that identifies you individually (“Your Information” or “Personally Identifiable Information”). Your Information may include one or more of the following: name, address, telephone numbers, email addresses. It is our policy to collect only the personal information needed to provide the services we offer with the quality you desire and deserve. It is also our policy to keep that information secure and to retain it only as long as needed for our business purposes or as the law may require. We sometimes collect personal information for special reasons, such as in surveys or registering at our Web sites. In these instances, you will be notified before it is collected, told how it will be used and may elect not to participate. We consider Your Information confidential, and use it only for the business purpose of providing our services for such things as sales, administration, advertising, marketing, support. The websites provided by Suddenlink are not directed at, or intended for use by, children under the age of 13. Children should always get permission from a parent or guardian before sending personal information over the Internet. If you believe your child may have provided us with personal information, you can contact us at the return address on this notice or found on your monthly bill and we will delete the information. You can find more information about protecting children’s privacy by contacting the FTC or viewing its website at http://www.ftc.gov or by visiting our website at http://www.suddenlink.com/netsafety. Effective: March 1, 2008 |
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